Secure remote support

Remote support,
made simple.

Download SwivDesk Support, open it, and approve your technician. That is the whole process. No accounts, no settings, no confusion.

✓You approve every session✓No permanent access✓End it any time
 SWIVDESK SUPPORT
You are in control
Your Support ID
583 921 774
Temporary password
R7K4
Waiting for technician…

Give these details only to the technician assisting you. SwivDesk never installs permanent access.

Session ends the moment you close the app■END SESSION
Getting help

Getting help with your computer?

Your technician sent you to the right place. Download the app, share your Support ID, and approve the session. You watch everything, and you can end it any time.

Get Support
For technicians

Are you a technician?

Sign in to your SwivDesk console to start and manage your support sessions.

Technician Sign In
How it works

Three steps. Nothing to configure.

Built for the person receiving help, not the person giving it.

STEP 1

Download & open

Click Get Support above. SwivDesk Support downloads and opens with your Support ID ready. Nothing to set up.

STEP 2

Approve your technician

Share your ID and temporary password with your technician. When they connect, you see exactly who is asking. You allow it, or you don’t.

STEP 3

Get help, then end it

Your technician can see and control your computer while you watch. One click on End Session, and access is gone.

Security & control

Nothing happens
without your say.

  • ✓Attended only. No unattended access, no permanent password, no hidden background service.
  • ✓File transfer and terminal off by default. Your files stay yours.
  • ✓Private by design. Your session is encrypted end to end and is never recorded.
  • ✓You see everything. Watch the whole session live on your own screen, from start to finish.
Remote control after approvalALLOWED
Unattended accessDISABLED
File transferDISABLED
Clipboard sharingDISABLED
Session recordingDISABLED
End session, instantlyALWAYS ON
Get started

Need help with your computer?

Your technician is one approval away.